Shipping policy

ALORI provides shipping information at checkout so you can review the available shipping options and any applicable shipping charges before completing your purchase.

Order Processing

Orders are typically processed within 1–2 business days after an order is placed and payment is confirmed. Orders may not be processed or shipped on weekends or holidays.

Shipping Time

After processing, standard delivery typically takes an additional 2–5 business days. Delivery times are estimates and may vary depending on the destination, carrier, weather, or other circumstances outside our control.

Total Estimated Delivery Time

The total estimated delivery time is approximately 3–7 business days, including order processing and standard transit time.

Shipping Costs and Destinations

Available shipping services, destinations, and any applicable shipping charges are shown at checkout before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available. Please allow some time for tracking information to become active after the shipment has been handed to the carrier.

Delivery Delays

Orders may occasionally be delayed due to carrier disruptions, severe weather, holidays, or other unforeseen circumstances. If your order has not arrived within the expected delivery window, please contact us so we can help review the shipment.

Incorrect or Incomplete Address

Please make sure your shipping address is complete and accurate before placing your order. If an order cannot be delivered because of an incorrect or incomplete address, contact us for assistance. Additional shipping charges may apply if reshipment is required.

Lost, Damaged, or Incorrect Packages

If your package appears to be lost, arrives damaged, or is marked delivered but you cannot locate it, please contact ALORI as soon as possible so we can review the issue and assist you.

Contact Us

If you have questions about shipping or your order, please contact our customer service team:

Email: support@alori.com
Phone: +1 864-466-9592

Business Address:
ALORI
1303 S. Batesville Rd.
Greer, SC 29650
United States